General terms and conditions
General terms and conditions for the hire of construction fencing, temporary fencing and barrier equipment, and related services provided by ZaunRent.
Contracting party: Mohammad Ghafourian Shokati, trading as ZaunRent, Leester Straße 79, 28844 Weyhe, Germany. Phone: 0421 49956902 · Mobile: +49 177 8894096, email: sale@zaun-rent.de.
§ 1 Scope
These terms apply to hire agreements for temporary construction fencing, barrier systems and accessories, and agreed services such as delivery, installation, dismantling and collection, with consumers and businesses. They apply only where validly incorporated into the relevant contract. Individual agreements take precedence.
Separate purchases of goods are governed by statutory provisions and the individual agreements made for them; these hire terms do not govern purchases of goods.
§ 2 Quotations and formation of contract
Information on our website and results from the price calculator are non-binding. An enquiry by form, email or telephone does not constitute an order subject to payment. An automatic acknowledgement confirms receipt of an enquiry only.
Once requirements have been clarified, we prepare an individual quotation. A contract is formed by acceptance of a binding offer within the period specified in it, or by our confirmation of a customer's order. The declarations must correspond in substance. The type and quantity of equipment, location, hire start and end dates, and additional services are agreed in the quotation.
The contract language is German. Before the contract is concluded, we provide these terms for the customer to save; consumers also receive any required consumer information and withdrawal instructions where applicable. We do not provide a publicly accessible contract archive or customer account.
§ 3 Hired equipment
We provide the hired equipment in a condition suitable for the agreed use and maintain that condition during the hire period in accordance with statutory provisions. Signs of use on suitable hire equipment do not constitute a defect. Statutory rights relating to defects remain unaffected.
Hired equipment remains the property of ZaunRent. It may be used only for the agreed purpose and at the agreed location. Permission to make it available to third parties is required in accordance with statutory provisions. Changes to its installation or location must be agreed in advance where they affect the agreed use or stability.
§ 4 Hire period and return
The contract specifies the hire start and end dates. A fixed-term hire agreement ends at the agreed time. Extensions must be agreed; an enquiry alone does not extend the contract. Tacit extension under section 545 of the German Civil Code (BGB) is excluded. Statutory rights to extraordinary termination remain unaffected.
At the end of the hire period, equipment must be returned complete and in a condition consistent with contractual use. The place and method of return or collection are agreed separately. Where dismantling by ZaunRent has been agreed, the customer need not dismantle the equipment but must ensure the agreed access.
Collection delays attributable solely to ZaunRent do not result in additional hire charges. Where equipment is wrongfully retained after the hire period ends, statutory claims apply, particularly section 546a BGB. Early return does not automatically terminate the contract. If the customer is personally prevented from using the equipment, the statutory rules on crediting saved expenses and benefits from alternative hire apply, particularly section 537 BGB.
§ 5 Delivery, installation and dismantling
Delivery, installation, dismantling and collection are owed only to the extent agreed. Guarding or ongoing monitoring of the location is not included without a separate agreement. The customer must ensure agreed access and a suitable approach route, and notify us in good time of known ground conditions, utilities, obstacles and hazards.
Unless otherwise agreed, the customer obtains the property permissions and public-law permits necessary for the intended use. Our own statutory obligations and responsibility for the professional performance of our services remain in place. Before work in public traffic areas begins, the parties must clarify who obtains the required orders and permits and which safety measures are included.
Additional costs resulting from lack of access or other obstacles require an appropriate agreement or statutory entitlement. We inform the customer of foreseeable delays and agree on how to proceed.
§ 6 Customer obligations
The customer must handle hired equipment with care and follow the safety and operating instructions provided. Structural changes, removal of fixings, or attachment of tarpaulins, advertising banners or other items increasing wind loads are not permitted without prior agreement.
We must be notified immediately of identifiable defects, damage, loss and hazards. In the event of imminent danger, the customer must take suitable safety measures to a reasonable extent. This does not exclude our statutory maintenance and safety obligations.
§ 7 Damage and loss
The customer is liable in accordance with statutory provisions. Strict liability solely because damage or theft occurs during the hire period is not agreed. Wear resulting from contractual use does not require compensation.
Where a justified compensation claim exists, its amount is based on the damage actually recoverable. Necessary deductions are taken into account, particularly any benefit from replacing older equipment with new equipment. No automatic entitlement to the new purchase price or flat-rate cleaning charge is agreed.
§ 8 Prices and payment
The prices agreed in the individual quotation apply. Before a contract with a consumer is concluded, total prices including any applicable VAT and agreed additional costs are stated. VAT treatment is specified in the quotation and invoice.
Payment dates and methods follow the agreement; where none is made, statutory due-date rules apply. Advance payments and a security deposit are owed only where their amounts and due dates were expressly agreed before the contract was concluded.
An agreed security deposit is settled and refunded following return and inspection, to the extent that no secured claims exist. Any undisputed part that is not required is released. Statutory conditions and consequences apply to late payment. These terms do not establish flat-rate reminder fees.
§ 9 Cancellation and changes of dates
Requests to amend or terminate the contract should be communicated as early as possible. Mutual amendment or termination requires an appropriate agreement. These terms do not establish a general right to free cancellation or flat-rate cancellation fees. Statutory rights of withdrawal, rescission, price reduction and termination remain unaffected. For separately agreed work contracts, the relevant statutory termination and settlement provisions also apply.
§ 10 Liability of ZaunRent
ZaunRent is liable in accordance with statutory provisions. These terms do not limit statutory liability. Statutory rights apply to defects in hired equipment and our services; no special exclusion periods are agreed.
§ 11 Force majeure and unforeseen events
Where events beyond ZaunRent's control substantially impede or prevent performance, statutory rights apply. In such cases, the parties will agree on an appropriate way forward.
§ 12 Consumers and the right of withdrawal
Consumers generally have a statutory right of withdrawal for distance contracts and off-premises contracts, unless a statutory exception applies. The instructions below apply to the hire of movable goods and associated services governed here. Starting the hire within the withdrawal period does not automatically extinguish that right. An early start of services is agreed separately and expressly with the consumer.
Withdrawal instructions for consumers
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period expires fourteen days after the date on which the contract is concluded.
To exercise your right of withdrawal, you must inform us (Mohammad Ghafourian Shokati, ZaunRent, Leester Straße 79, 28844 Weyhe, Germany, phone: 0421 49956902, email: sale@zaun-rent.de) of your decision to withdraw from this contract by an unequivocal statement, for example a letter sent by post or an email. You may use the model withdrawal form below, but this is not obligatory.
To meet the withdrawal deadline, it is sufficient to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (except additional costs arising from your choice of a delivery method other than the least expensive standard delivery offered by us), without undue delay and no later than fourteen days after the date on which we are informed of your decision to withdraw. We will use the same means of payment as you used for the original transaction, unless expressly agreed otherwise; you will not incur any fees as a result of this reimbursement.
If you requested that services begin during the withdrawal period, you must pay an amount proportionate to the services provided up to the time you inform us of your withdrawal from this contract, compared with the full scope of services provided for in the contract.
Model withdrawal form
If you wish to withdraw from the contract, please complete this form and return it.
To: Mohammad Ghafourian Shokati, ZaunRent, Leester Straße 79, 28844 Weyhe, Germany, email: sale@zaun-rent.de
I/We hereby withdraw from the contract concluded by me/us for the following hire / provision of the following service:
__________________________________________________
Contract concluded on: ___________________________
Name of consumer(s): ____________________________
Address of consumer(s): __________________________
__________________________________________________
Date: ___________________________________________
Signature of consumer(s), only if this form is submitted on paper: _______________________________________
Delete as appropriate.
§ 13 Set-off and rights of retention
The customer's statutory rights of set-off and retention remain unaffected.
§ 14 Final provisions
German law applies. For consumers, mandatory protective provisions of the country of their habitual residence remain applicable where required by law. Statutory places of jurisdiction apply. Invalid provisions are replaced by statutory provisions; otherwise, the contract remains effective in accordance with the law.
§ 15 Version
Last updated: 27 October 2026